These terms govern your use of Gopayna, operated by GOPAYNA TECHNOLOGIES LIMITED. Android package: ng.gopayna.app.
- Eligibility
You must be at least 18 years old.
You must provide accurate registration information.
You must not use the service for illegal, fraudulent, or abusive activity.
- Services
Gopayna provides wallet and bill-payment services, including:
Wallet funding and balance management
Mobile airtime and data purchase
Electricity bill payment
TV subscription purchase
Exam PIN purchase
Transaction history and receipts
Bank withdrawal (where available)
- Your account
Keep your login credentials and withdrawal PIN confidential.
You are responsible for activity under your account.
Verify recipient details before confirming purchases.
Notify us promptly if you suspect unauthorized access.
- Payments and wallet funding
Funding is processed through partners such as Paystack.
Partners may apply fees, limits, or verification steps.
We are not responsible for delays caused by banks or card issuers.
- Transactions
Your wallet may be debited when you confirm a purchase.
Processing times vary by service and provider.
Failed undelivered orders may be eligible for refund per our Refund Policy.
We are not responsible for outages or delivery issues at third-party providers.
- Refunds
See our Refund Policy. Successful deliveries are generally non-refundable unless required by law.
- Prohibited use
You may not use Gopayna for fraud, unauthorized payments, security abuse, or false identity information.
- Suspension and termination
We may suspend accounts that violate these terms or pose security risk. You may request deletion via our account deletion page.
- Third-party services
Payments and service delivery rely on third-party providers subject to their own terms.
- Disclaimer
Services are provided on an “as is” and “as available” basis without guarantees of uninterrupted access.
- Limitation of liability
To the extent permitted by law, GOPAYNA TECHNOLOGIES LIMITED is not liable for indirect or consequential damages. Liability for a specific transaction is limited to the amount paid for that transaction unless law requires otherwise.
- Privacy
See our Privacy Policy.
- Governing law
These terms are governed by the laws of the Federal Republic of Nigeria.
- Contact
Support: support@gopayna.com
Phone: +234 808 062 4171
Developer: GOPAYNA TECHNOLOGIES LIMITED · Last updated: May 2026